Privacy Policy
Who we are
This website is operated by Andy Coombs, trading as AC Maths Tutoring (“we”, “us”, “our”).
We provide online mathematics tuition to students at KS3 and GCSE level.
Contact details
Email: andy@acmaths.co.uk
Phone: 07921 482408
Location: Bude, Cornwall, United Kingdom
If you have any questions about this policy or how we handle your personal data, please contact us using the details above.
Andy Coombs is the data controller responsible for your personal data.
What this policy covers
This policy explains how we collect, use, store, and protect personal data when you:
visit this website
contact us through the enquiry form
communicate with us by email or phone
become a tutoring client
What personal data we collect
When you contact us through the website
If you submit our enquiry form, we collect:
your name
your email address
your phone number
any information you include in your message (for example, your child’s year group, exam level, or areas they need help with)
You do not have to use the form. You can contact us directly by email or phone instead.
When you become a client
If you arrange tuition with us, we may also hold information needed to deliver tutoring, such as:
student name and year group
exam board or level (for example, GCSE Foundation or Higher)
academic progress, targets, and areas for development
session notes and correspondence relating to tuition
billing and scheduling information where relevant
We usually collect this from a parent or guardian. We do not ask students to submit personal data through this website.
When you visit the website
Our website is hosted on Framer. Framer may collect limited technical and usage information, such as:
IP address
browser type and device information
pages visited and general site usage data
This helps us understand how the site is used and keep it running properly. Framer may use cookies or similar technologies for this purpose.
We do not use Google Analytics, advertising pixels, or other third-party marketing trackers on this site.
Social media
Our website includes links to our social media profiles (for example, Instagram and Facebook). If you visit those platforms, their own privacy policies apply. We do not receive your personal data from those platforms simply because you clicked a link on our site.
What personal data we collect
We use personal data to:
respond to enquiries and arrange a free consultation
provide and manage tutoring services
communicate with parents, guardians, and students about sessions
maintain appropriate records relating to tuition
improve and maintain this website
meet legal, safeguarding, or regulatory obligations where applicable
We do not use your data to send marketing emails, newsletters, or promotional messages.
Our lawful bases for processing
Under UK data protection law, we rely on different lawful bases depending on the situation:
Purpose
Lawful basis
Responding to enquiries and arranging consultations
Legitimate interests (running our tutoring business and responding to requests)
Providing tutoring services
Performance of a contract (or steps taken at your request before entering into a contract)
Keeping tutoring records
Legitimate interests and, where applicable, performance of a contract
Website hosting and analytics
Legitimate interests (operating and improving our website)
Legal or safeguarding obligations
Legal obligation or Legitimate interests, where applicable
Where we rely on legitimate interests, we do so in a way that respects your privacy and does not override your rights.
Where we store your data and who we share it with
We do not sell your personal data.
We may share data only where necessary with trusted service providers who help us run our business or website, including:
Framer (website hosting, form handling, and site analytics)
Email and communication tools used to receive and respond to enquiries
Online meeting platforms used to deliver tutoring sessions (where applicable)
These providers process data on our behalf and only as needed to provide their services.
Some providers may store or process data outside the UK. Where that happens, we take reasonable steps to ensure appropriate safeguards are in place, in line with UK data protection requirements.
We may also disclose information if required by law or to protect the rights, safety, or wellbeing of a child or young person.
How long we keep your data
We keep personal data only for as long as necessary.
Enquiries that do not lead to tuition: usually up to 12 months, then deleted unless we need to keep it longer for a specific reason
Client and tutoring records: for the duration of tuition and for a reasonable period afterwards (typically up to 6 years where needed for business, tax, or dispute purposes)
Website analytics data: retained according to Framer’s default retention periods
We delete or anonymise data when it is no longer needed.
Children’s data
Our services relate to children and young people, but this website is intended for use by parents and guardians.
We do not knowingly collect personal data directly from children through this website. If you are a parent or guardian submitting an enquiry, please only share information that is relevant to arranging or delivering tuition.
If you believe a child has submitted personal data to us directly without appropriate consent, please contact us and we will delete it promptly.
Cookies and similar technologies
We use cookies and similar technologies only where needed to run this website and understand how it is used.
Strictly necessary
Framer, our website host, uses technologies required to deliver the site securely, load pages correctly, and process form submissions. These do not require your consent.
Analytics
We use Framer Analytics to collect anonymous usage information, such as pages visited and general site traffic. Based on our current setup, this does not use marketing cookies or advertising trackers. We use this information to improve the website.
Managing cookies
You can control cookies through your browser settings. Blocking certain cookies may affect how the website works.
We do not currently use a cookie consent banner because we do not use non-essential marketing or advertising cookies. If this changes, we will update this policy and, where required, ask for your consent.
Your rights
Access the personal data we hold about you
Correct inaccurate or incomplete data
Erase your data in certain circumstances
Restrict or object to certain processing
Data portability, where applicable
Withdraw consent at any time, where processing is based on consent (we rely on consent only in limited situations, if at all)
To exercise any of these rights, contact us at andy@acmaths.co.uk. We will respond within one month.
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
Information Commissioner’s Office
Website: ico.org.uk
Helpline: 0303 123 1113
We would appreciate the chance to address your concern directly before you contact the ICO.
Security
We take reasonable steps to protect personal data against loss, misuse, unauthorised access, or disclosure. However, no website or email system can be guaranteed completely secure.
Please avoid sending sensitive information by email unless necessary. If you have concerns about sharing information digitally, contact us by phone.
Links to other websites
This website contains links to external sites (for example, Maths Genie and 1st Class Maths). We are not responsible for the privacy practices of those sites. Please read their privacy policies separately.
Changes to this policy
We may update this policy from time to time. The “Last updated” date at the top of this page will change when we do. We encourage you to review this page periodically.
Contact
If you have any questions about this privacy policy or how we handle personal data, contact:
Andy Coombs
AC Maths Tutoring
Email: andy@acmaths.co.uk
Phone: 07921 482408